Virtual Assistant — Medical Practice Operations
Malansh Solutions Private Limited · Posted today
- Mumbai Metropolitan Region (Hybrid)
- Remote
- Full-time
- 2+ yrs
About the role
Medlyn 360
Virtual Assistant — Medical Practice Operations
Full-time Mumbai, India
- Hybrid
- US hours
Run the front office for US medical practices remotely: scheduling, patient calls, insurance verification and prior authorisations.
You'll be the remote operations backbone for a US practice — answering and making patient calls, managing appointment calendars, verifying insurance eligibility, handling prior authorisations and referrals, and keeping the practice inbox clean. This role suits people with customer-service or healthcare-admin experience who enjoy owning a process end to end.
What we're looking for
- 2+ years in customer service, BPO voice process or healthcare administration
- Clear, confident spoken English with a neutral accent
- Organised, calm under pressure and comfortable with multiple software tools
- Willing to work US shifts
Apply for this role
Full name *Email *Phone *LinkedIn (optional)
- Resume / portfolio link *Why you, for this role?
- Your details go straight to our hiring team.
Skills
Customer serviceHealthcare administrationInsurance verificationPrior authorisations