Procurement Operations Specialist

Introduction

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your Role and Responsibilities

Key Responsibilities

• Lead end-to-end supplier catalog enablement and maintenance for hosted, CIF, and PunchOut catalogs across procurement platforms.
• Coordinate with suppliers, Category Managers, Procurement Operations, IT, and master data teams to gather requirements and deliver catalogs on schedule.
• Review and validate catalog content, pricing, item descriptions, classifications, contract alignment, and supplier information for accuracy and compliance.
• Plan and coordinate catalog testing, user acceptance testing, defect resolution, deployment, go-live readiness, and post-launch support.
• Resolve catalog issues such as pricing mismatches, missing content, connectivity failures, search or classification errors, and transaction defects.
• Monitor catalog adoption, accuracy, cycle time, and SLA performance; provide regular updates and insights to stakeholders.
• Maintain implementation trackers, SOPs, governance controls, issue logs, and catalog documentation.
• Guide team members, manage escalations, and drive standardization, process improvement, and automation opportunities.

Required Education

• Bachelor's Degree

Required Technical and Professional Expertise

Required Qualifications / Experience

• Bachelor's degree in business, Supply Chain, Procurement, Information Systems, or a related field.
• Typically possesses 4-7 years of experience in catalog management, catalog enablement, eProcurement, supplier enablement, or procurement operations.
• Hands-on experience implementing and maintaining hosted, CIF, and PunchOut catalogs.
• Experience leading catalog projects, coordinating global stakeholders and suppliers, and working in an SLA-driven environment.

Preferred Technical and Professional Experience

Preferred Skills

• Strong working knowledge of SAP Ariba, Ariba Network, SAP, Coupa, or comparable eProcurement platforms.
• Understanding of catalog formats, cXML integration, procurement taxonomies, UNSPSC classification, and guided buying.
• Strong data validation, troubleshooting, root-cause analysis, and problem-solving skills.
• Proficiency in Microsoft Excel and operational reporting or analytics tools.
• Excellent stakeholder, supplier, project coordination, and communication skills.
• Ability to coach team members, manage priorities, and support continuous improvement in a global environment.

Years of Experience

• 3 - 7

About Business Unit

IBM Finance & Operations (F&O) provides critical capabilities that enable IBM to operate as a data-driven enterprise powered by intelligent workflows. Our teams span Finance, Transformation & Operations, Strategy, and Mergers & Acquisitions. We partner across the company to drive business performance, enterprise transformation, and long-term growth. Through data-driven insights, innovative solutions, and strategic execution, we help IBM deliver greater value to clients, partners, employees, and shareholders.

Your Life @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other Relevant Job Details

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

• Locations: Bangalore, Karnataka, India

Skills

• Supplier Catalog Management,Project Coordination,Data Validation Techniques,eProcurement Expertise,Stakeholder Communication