Process Delivery Specialist - Accounting

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

Key Responsibilities

• General Accounting Operations
• Perform account reconciliations for balance sheet and income statement accounts.
• Analyze variances, outstanding items, and account activity to ensure financial accuracy and integrity.
• Maintain appropriate supporting documentation and audit-ready records.

Month-End Close Support

• Participate in and support Month-End Close activities.
• Ensure compliance with established deadlines, service level agreements (SLAs), and client requirements.
• Assist in delivering accurate and timely financial data required for reporting and decision-making.

Financial Analysis & Reporting

• Prepare financial and operational reports for various stakeholders.
• Analyze financial information to identify trends, risks, and opportunities for improvement.
• Support KPI tracking and performance reporting activities.

Client Service & Case Management

• Provide high-quality support to an external client while maintaining strong professional relationships.
• Manage requests and inquiries through ticketing or case management platforms.
• Communicate status updates, risks, and issue resolution effectively and professionally.

Process Improvement, Automation & AI

• Identify opportunities to streamline, standardize, and automate accounting processes.
• Leverage digital tools, automation solutions, and artificial intelligence technologies to improve operational efficiency and accuracy.
• Participate in continuous improvement and process transformation initiatives.

Required education

• Bachelor's Degree

Preferred education

• Bachelor's Degree

Required technical and professional expertise

• Exposure to Financial Record-Keeping: Experience working with financial record-keeping processes, including collecting, processing, and delivering accurate financial information.
• Data Analysis Skills: Exposure to data extraction, analysis, and interpretation, with an understanding of key performance indicators and budget reconciliation.
• Financial Controls Knowledge: Experience working with financial controls and procedures, including forecasting and fixed assets management.
• Financial Reporting Experience: Exposure to preparing and delivering accurate and timely financial reports to support informed decision-making.
• Transaction Management: Experience managing and overseeing daily transactions, ensuring data accuracy and completeness, and identifying and resolving discrepancies.

Preferred technical and professional experience

• Advanced Financial Analysis: Exposure to complex financial transactions, including data extraction, analysis, and interpretation, with an understanding of key performance indicators and budget reconciliation.
• Financial Planning Knowledge: Experience working with financial controls and procedures, including forecasting and fixed assets management, to support informed decision-making.
• Specialized Accounting Skills: Exposure to preparing and delivering accurate and timely financial reports, with a focus on data accuracy and completeness.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our client's success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive, whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with the resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

• Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
• At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
• OTHER RELEVANT JOB DETAILS
• All our positions are eligible for people with disabilities PwD or rehabilitated.
• Important Notice to Candidates
• IBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company's official channels.
• Locations
• GUADALAJARA, Jalisco, Mexico

Skills

• Financial Record Keeping,Data Analysis Techniques,Financial Reporting Expertise,Month End Close Support,Process Improvement Initiatives