MIS Executive

Role And Responsibilities

• Order Management & Data Handling -:
• Update all incoming product orders in the master sheet on a daily basis.
• Maintain and ensure accuracy of the master data sheet.
• Process orders received from E-com portals.
• Reporting & Analysis -:
• Prepare daily reports including total orders, stock availability, and margin analysis.
• Generate weekly sales reports to track total revenue.
• Prepare monthly GST sales reports.
• Inventory Management -:
• Manage and monitor stock for the Meesho platform.
• Track stock availability and highlight shortages.
• SPF (Seller Protection Fund) Management-:
• Raise SPF claims on a daily basis.
• Maintain SPF records including approved and rejected claims.
• Track and monitor SPF performance.
• Order Tracking & Issue Handling -:
• Track complete order lifecycle (Dispatched, Out for Delivery, Delivered, Returned).
• Verify returned orders and confirm receipt at the warehouse.
• Monitor and identify orders exceeding TAT.
• Replacement & Breach Monitoring -:
• Track and manage replacement orders.
• Identify orders at risk of breach and take preventive action.
• Portal Performance Monitoring -:
• Monitor ratings and performance across all portals.
• Identify and resolve listing and operational issues.
• Coordination & Communication-:
• Coordinate with Flipkart team for portal-related issues, listing problems, and operational support.
• Raise and follow up on tickets related to order status.