Lead Product Owner - Insurance - 5+years - GGN job in
Crescendo Global · Posted today
- Philippines, Other City(s) in New York, Jersey City
- Full-time
- 8+ yrs
About the role
Lead Product Owner - Insurance - 5+ years - GGN Functional Practices: Full Stack Developer
Job type: Permanent
Contact name: Jagrati Taneja
Contact email: jagrati.taneja@crescendogroup.in
Job ref: 135802
Published: about 8 hours ago
EXL Services - Lead Product Owner / Team Lead
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.
EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients' decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics.
Summary
We are seeking an experienced Lead Product Owner / Team Lead to drive product strategy, roadmap execution, and delivery governance across one or more business-critical product portfolios. The ideal candidate will lead and coach a team of Product Owners, partner closely with business, technology, UX, data, and operations stakeholders, and ensure product backlogs are aligned to customer needs, commercial priorities, and measurable business outcomes. This role requires strong product thinking, stakeholder management, agile delivery leadership, and the ability to translate strategic objectives into clear, prioritized, and execution-ready product work.
- Roles & Responsibilities
- Lead product ownership across one or more business-critical product portfolios, ensuring clear product vision, roadmap alignment, and execution discipline.
- Manage, mentor, and coach a team of Product Owners to drive consistent backlog quality, stakeholder engagement, and delivery outcomes.
- Partner with business leaders, technology teams, UX, data, operations, and delivery stakeholders to translate strategic priorities into actionable product initiatives.
- Own roadmap planning, prioritization, dependency management, and release readiness across products, features, and cross-functional initiatives.
- Ensure product backlogs are well-defined, prioritized, measurable, and aligned to customer needs, business value, regulatory considerations, and technical feasibility.
- Drive agile ceremonies, sprint planning, backlog refinement, stakeholder reviews, and delivery governance in partnership with Scrum Masters and engineering leads.
- Define and monitor product success metrics, adoption indicators, delivery KPIs, and business outcome measures to continuously improve product performance.
- Identify product risks, delivery blockers, scope conflicts, and stakeholder misalignment, and proactively drive resolution through structured decision-making.
Qualifications
- Bachelor's degree in Business, Technology, Engineering, Computer Science, Product Management, or a related field; MBA or relevant product certification is preferred.
- 8+ years of experience in product ownership, product management, digital transformation, business analysis, or agile delivery roles.
- Proven experience leading or mentoring Product Owners, Business Analysts, or cross-functional product teams in an agile environment.
- Strong understanding of product lifecycle management, roadmap planning, backlog prioritization, user story definition, acceptance criteria, and release management.
- Hands-on experience working with agile delivery frameworks such as Scrum, Kanban, SAFe, or scaled agile operating models.
- Ability to engage senior stakeholders, facilitate decision-making, manage competing priorities, and communicate product direction clearly across business and technology audiences.
- Strong analytical mindset with the ability to define product KPIs, evaluate business value, interpret user needs, and support data-driven prioritization.
- Excellent leadership, problem-solving, collaboration, and communication skills with a strong focus on customer value and measurable business outcomes.
What we offer
EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth. Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.
"EOE/Minorities/Females/Vets/Disabilities"
EXL Service
10 Exchange Place, Suite 2200, Jersey City, NJ
T: +1.201.748.4700 www.exlservice.com
Skills
Product Strategy,Stakeholder Management,Agile Delivery,Roadmap Planning,Team Leadership