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Junior Technical Consultant - Infrastructure Operations Support

Fujitsu · Posted today

  • Pune/Pimpri-Chinchwad Area (Hybrid)
  • Hybrid
  • Full-time
  • 2-3 yrs

About the role

Job Location: Noida, Pune

Location Flexibility: Multiple Locations in Country

Req Id: 12911

Posting Start Date: 10/5/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Role: Junior Technical Consultant - Infrastructure Operations Support

Shift: Rotational / 24x7 support, including on-call, weekend, and release coverage as required

Work Mode: Hybrid

Relevant Exp: 2+ Years

Responsibilities

Job Description

Monitor AWS, OCI, database, Linux, RHEL, and Windows environments.

  • Respond to infrastructure alerts and incidents using PagerDuty and ServiceNow.
  • Review and interpret monitoring alerts, technical emails, and system logs.
  • Perform initial troubleshooting and follow established support procedures.
  • Monitor systems using LogicMonitor.
  • Execute standard operational tasks and automation using Ansible Tower.
  • Document incidents, troubleshooting activities, and shift handovers.
  • Escalate issues to the appropriate technical teams when required.
  • Participate in knowledge-transfer activities and develop infrastructure support skills.
  • Provide shift coverage on short notice when operationally required.
  • Required Skills
  • Basic knowledge of AWS and OCI.
  • Basic understanding of databases.
  • Basic knowledge of Linux, RHEL, and Windows environments.
  • Working knowledge of PagerDuty and ServiceNow.
  • Familiarity with LogicMonitor and Ansible Tower.
  • Ability to interpret technical emails, alerts, and system logs.
  • Strong communication, troubleshooting, and documentation skills.
  • Ability to follow procedures and work effectively in a high-pressure operational environment.
  • Work Schedule
  • Rotating 24x7 shifts.
  • Availability required during night shifts, weekends, holidays, and other organizational closures.
  • Willingness to report for shift coverage on short notice when needed.

Experience

2-3 years of experience in Infrastructure, Cloud Operations, NOC, or IT Support.

Candidates with foundational technical knowledge and a strong willingness to learn are encouraged to apply.

Relocation Supported: Yes

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.