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Healthcare-Business Analyst

Infosys · Posted today

  • Bengaluru East, Karnataka, India (On-site)
  • Full-time

About the role

  • Relevant experience as a Domain / Business Consultant or Business Analyst or an Industry Practitioner in US Healthcare Industry and related best practices.
  • Extensive experience in at least one or more of the industry segments & awareness of the latest business & industry trends a. MEDICARE b. MEDICAID c. Plan & Product d. Member e. Claims f. Clinical & Care Management g. PBM - Pharmacy
  • Proficient in all phases of the System Development Life Cycle e.g. gathering requirements, modelling use cases, analyzing data, developing technical specifications, resolving issues, user acceptance testing, tracking schedules & tasks and documenting processes for training manuals.
  • Experience in driving meetings with client business leads & cross functional stakeholders.
  • Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, story maps, etc.
  • Excellent soft skills - written and verbal communication
  • Global exposure to a multi-cultural organization structure
  • Drive Business requirements grooming sessions to develop product backlog and elaborate functional specifications for an IT solution, using ALM tools like Jira, Rally, RRC & RTC.
  • Document as-is & to-be Business processes, assessing the Business models, systems, and integration with technology.
  • Work closely with Product Owners and Business Stakeholders to analyse requirements & prepare Product Backlog items.
  • Prepare user stories, prepare acceptance criteria for user stories, and manage product backlog, with prioritization.
  • For stakeholders and customers, act as a bridge between the Business requirements and the technology solutions and testing.
  • Expertise in Software dev. lifecycle and working experience in Agile methodologies & tools.
  • Experienced in Leading & Managing Agile projects, Team, SLAs, Operations, SOW compliance, Risks, Quality & Budget.
  • Participate in account / unit level strategic initiatives
  • Identify new growth opportunities and support proposal and solution activities
  • Good understanding of project management activities and project budgeting

Besides the professional qualifications of the candidates, we attach importance to personality traits. These include:

  • Design thinker with ability to think out of the box, with focus on customer orientation.
  • High degree of initiative and flexibility; adaptability to new environment & evolving nature of work
  • Strong analytical skills, inquisitiveness to acquire new skills and enhance personal knowledge.
  • Excellent Team player
  • Leading by example

Skills

US Healthcare domain knowledgeMEDICARE and MEDICAID expertiseSystem Development Life CycleAgile project managementJira and Rally experienceProduct backlog groomingDesign thinking and customer journeysProject budgeting