Email & Chat Support Intern | Customer Communication | Remote | Freshers Welcome

Email & Chat Support Intern | Customer Communication | Remote | Freshers Welcome

Company: Skillzenloop

Job Type: Full-time Internship

Duration: 1–3 Months

Location: Remote — Anywhere in India

Stipend: ₹15,100/month

About the Internship

Skillzenloop is looking for friendly, patient, and communication-focused individuals to join as Email & Chat Support Interns.

This opportunity is ideal for freshers, students, and recent graduates who want to develop professional communication skills while gaining practical experience in customer interaction and digital support.

• What You’ll Do
• Respond to customer questions through email and chat channels.
• Understand customer requests and provide clear, relevant information.
• Maintain a professional and helpful communication style.
• Handle routine queries using available information and guidelines.
• Identify issues that require additional assistance and escalate them appropriately.
• Maintain accurate records of customer interactions.
• Follow up on open conversations when required.
• Organize incoming requests based on their nature and priority.
• Work with internal teams to help resolve customer-related queries.
• Contribute to a smooth and positive customer experience.
• What We’re Looking For
• Good written and verbal communication skills.
• Comfortable communicating through email and chat.
• Basic computer and internet skills.
• Ability to understand questions and respond clearly.
• Patient and professional approach.
• Good typing and written communication skills.
• Ability to manage multiple conversations or tasks in an organized manner.
• Willingness to learn company processes and communication standards.
• Who Can Apply?
• Freshers
• Recent graduates
• College/university students
• Candidates starting a career in customer support
• Candidates interested in email/chat operations
• Candidates with good written communication skills
• Candidates looking for remote internship opportunities

Prior customer-service experience is not required.

What You’ll Gain

• Professional customer communication experience
• Email and chat handling skills
• Problem-solving and query-resolution experience
• Understanding of customer support workflows
• Professional written communication skills
• Experience working with digital communication tools
• Remote-work and team collaboration experience

Why Join Skillzenloop?

• 100% Remote — work from anywhere in India
• Full-time internship opportunity
• Monthly stipend of ₹15,100
• Beginner-friendly opportunity
• Practical exposure to customer communication
• Suitable for freshers and students
• Opportunity to develop highly transferable professional skills

How to Apply

Interested candidates can apply through LinkedIn with their updated resume.

Freshers, students, and candidates with strong communication skills who are interested in customer support and digital communication are encouraged to apply.