Business Analyst - R01572108

Business Analyst

Job requirements

Experience Range: With at least 4 years of experience in business analysis, including 2 years specifically working with Pega platform solutions in product management environments Key Responsibilities:

• Lead requirements gathering and analysis for Pega platform solutions, ensuring alignment with business objectives and measurable outcomes
• Develop precise user stories, acceptance criteria, and process flows to drive agile product development and effective sprint planning
• Facilitate stakeholder workshops and meetings to define, refine, and validate functional and non-functional requirements
• Produce and maintain comprehensive documentation, including BRD, FRD, wireframes, mockups, and process diagrams using Visio, Lucidchart, or Draw.io
• Map business processes using BPMN methodologies and value stream mapping to identify and quantify process improvement opportunities
• Coordinate with cross-functional teams to ensure solution feasibility, timely delivery, and successful product releases
• Support backlog grooming, sprint planning, and user acceptance testing (UAT) coordination to validate business solutions
• Analyze upstream and downstream system integrations, perform data validation, and support data analysis for seamless process execution

Required Skills

• Pega Platform expertise, including case management and terminology (Cases, Stages, Steps, Personas)
• Requirements gathering and business analysis for digital process automation
• User story writing and acceptance criteria definition in Agile/Scrum environments
• Process mapping and BPMN modeling using Visio, Lucidchart, or Draw.io
• Experience with Agile/Scrum methodology and backlog management
• JIRA or Azure DevOps for requirements tracking and sprint management
• Documentation skills for BRD, FRD, process flows, wireframes, and mockups
• Confluence for collaboration and documentation
• Data validation concepts and integration awareness with upstream/downstream systems

Preferred Skills

• Advanced value stream mapping and process improvement experience
• Experience coordinating UAT and business validation in enterprise environments
• Familiarity with data analysis and reporting tools (e.g., Power BI, Tableau)

Desired Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• Pega Certified Business Architect (PCBA) certification
• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification