Assistant Manager - PLCS - Growth

JOB DESCRIPTION

Job Purpose

"This position is open with Bajaj Finance Ltd."

Duties and Responsibilities

• Track and improve key performance indicators such as query resolution time, repeat queries etc
• Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks
• Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams
• To liaise with IT team, Ops and other teams to ensure early resolution of sales queries
• Support regular and adhoc data analysis on business metrics
• Plan and execute time bounded projects on Geo - expansion
• Liaise with internal teams such as Admin, IT, HR for the launch of new branches
• Track and monitor productivity of branches under Geo-expansion
• Work on delivering critical business projects as assigned from time to time.
• Provide relevant data points for Management reporting

Required Qualifications and Experience

• Graduate/ Post Graduate
• With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage.
• Excellent communication skills.
• Exceptionally high motivational levels and needs to be a self-starter

Locations

• Job Level: GB02
• Job Title: Assistant Manager - PLCS - Growth, PLCS - Growth - N&E, Sales
• Job Location Country: India
• State: CHHATTISGARH
• Region: East
• City: Korba
• Location Name: Korba
• Tier: Tier 2

Skills

Data Analysis,Query Resolution,Communication Skills,Project Execution,Performance Tracking