AI Project Manager_7+years job in India

AI Project Manager

Location: India

Functional Practices: Program/ Project Manager

Job Type: Permanent

Contact Name: Jagrati Taneja

Contact Email: jagrati.taneja@crescendogroup.in

Job Ref: 135801

Published: about 8 hours ago

Transformation Lead/AI Project Manager

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients' decision-making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assists client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation, and logistics industries.

Please visit www.exlservice.com for more information about EXL Analytics.

Role & Responsibilities

• Lead the delivery of complex transformation initiatives and workstreams within agreed scope, outcomes, schedule and budget, translating strategic objectives into actionable delivery plans with clear measures of success.
• Partner with Business, Business Agility, Technology, Data and Architecture teams to ensure transformation activity is effectively governed, aligned to the organisational ecosystem and executed in a structured and collaborative manner.
• Design and implement structured change management plans covering stakeholder engagement, impact assessment, readiness, adoption and sustainment activities, using approaches such as Prosci and Agile.
• Identify, assess and prioritize opportunities to apply AI, Generative AI, automation and digital capabilities to business challenges, and embed these considerations into initiative planning, roadmaps and solution design.
• Lead change and adoption activities for AI-enabled solutions, building AI literacy and confidence across stakeholder groups through targeted communication, training and coaching.
• Actively manage risks, issues, dependencies and delivery impediments across cross-functional teams, providing transparent reporting on progress, outcomes, benefits and delivery performance to governance forums.
• Support the development and validation of business cases for AI and automation initiatives, including quantified benefits, costs, risks and value measures; track and report delivered versus planned benefits.
• Champion responsible, ethical and transparent use of AI, ensuring AI-enabled initiatives comply with organisational governance, risk, security, privacy, data and regulatory requirements.
• Conduct stakeholder mapping, facilitate workshops and run targeted interventions to drive adoption, capability uplift and sustained business outcomes.
• Contribute to the development and adoption of delivery tools, templates, playbooks and governance standards; promote data-driven decision-making and continuous improvement across the Transformation and Change team.
• Role model Liberty values and create an environment that supports psychological safety, respectful challenge, inclusion and continuous learning; manage and coach team members where applicable.

Candidate Profile

• Bachelor's degree or higher in Business, Technology, Finance, or a related discipline (Required).
• Proven track record delivering complex change or transformation programmes in regulated or similarly complex environments, with strong governance, reporting and value realisation experience (Required).
• Experience working with delivery teams aligned to agile, hybrid or product-based ways of working, creating business value through business and technical change (Required).
• Excellent stakeholder engagement, facilitation, communication and influencing skills, with the ability to adapt style to audience and influence at senior levels (Required).
• Practical knowledge of change management, business readiness and adoption methodologies, such as Prosci, ADKAR or equivalent (Required).
• Strong analytical and problem-solving capability with a pragmatic, outcome-focused approach; comfortable operating effectively in ambiguous and complex organisational environments (Required).
• Experience supporting or delivering digital, data, AI or automation-enabled transformation initiatives, with the ability to assess AI opportunities and translate business challenges into technology-enabled solutions (Required).
• Understanding of responsible AI principles and relevant governance, risk, privacy, security and adoption considerations in regulated environments (Required).
• Resilient, curious, commercially aware and committed to continuous learning; collaborative and people-focused, modelling psychological safety, integrity and empathy (Required).
• Experience in financial services, insurance or another regulated sector (Strongly preferred).
• Formal qualifications in project, programme or change management such as PRINCE2, APM, MSP, Prosci or equivalent (Preferred).
• Experience with portfolio management, outcome-based planning, value realisation frameworks and multi-regional or hybrid delivery models (Preferred).
• Hands-on experience implementing AI-enabled solutions, intelligent automation platforms or digital transformation capabilities (Preferred).

What we offer

EXL Analytics offers an exciting, fast-paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class analytics consultants.

You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth.

Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.

We provide guidance/coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as an advisor.

Sky is the limit for our team members. The unique experiences gathered at EXL Analytics set the stage for further growth and development in our company and beyond.

EXL Service

10 Exchange Place, Suite 2200, Jersey City, NJ

T: +1.201.748.4700

Website: www.exlservice.com

Skills

AI Transformation Management Change Management Methodologies Stakeholder Engagement Skills Risk and Compliance Management Agile Project Delivery