Admin & Social Media Assistant – Health & Beauty

Job Description

You will serve as the central point of contact for a busy clinic owner who is balancing business operations, university studies, and family life. This role gives you full ownership of administrative coordination, client communications, and cross-team liaison work. You'll take voice notes and turn them into action, manage the calendar, handle inquiries from first contact to deposit collection, and ensure nothing falls through the cracks. If you thrive on being the person who makes everything run smoothly behind the scenes, this is your opportunity.

Client Overview

Our client is a growing laser and skin clinic in the UK specializing in laser hair removal, facials, and aesthetic treatments. Currently undergoing an exciting rebrand and refurbishment ahead of a major relaunch, the clinic operates with a small dedicated team and serves clients through both in-person appointments and social media channels.

Schedule

• Monday to Friday, flexible schedule during the client’s business hours (approximately 11:00 am to 4:00 pm, UK Time, 20 hours per week)

Responsibilities

• Manage all incoming calls, email inquiries, and social media messages from potential and existing clients
• Schedule appointments, coordinate the clinic diary, and ensure all bookings are confirmed with deposits
• Process client applications, license applications, and buy now pay later applications using information provided by the owner
• Liaise with external teams handling SEO and website updates to relay requests and track progress
• Follow up with lapsed clients via Instagram, Facebook, and other communication channels
• Take voice notes from the owner and convert them into actionable tasks across multiple areas of the business
• Maintain organized records of all client interactions, bookings, and administrative workflows
• Provide proactive support to reduce day-to-day stress and free up the owner's time for strategic priorities

Must-Have Requirements

• Proven experience as a personal assistant, administrative coordinator, or executive assistant
• Strong common sense and ability to complete tasks independently using provided information
• Excellent written and verbal communication skills for client-facing interactions
• Experience managing calendars, scheduling, and coordinating across multiple stakeholders
• Comfortable working with social media platforms including Instagram and Facebook for client follow-up
• Highly organized with strong attention to detail and follow-through
• Ability to work flexibly during UK business hours

Nice-to-Have Requirements

• Experience in the health, beauty, or wellness industry is a plus.
• Familiarity with payment processing and deposit collection systems is beneficial.
• Experience working with small business owners or solopreneurs in a fast-paced environment is an asset.
• Experience liaising with third-party vendors or service providers is advantageous.

Why Join This Team

• Work remotely with flexible hours during UK daytime
• Be the go-to person for a growing business during an exciting rebrand and relaunch phase
• Gain broad exposure across admin, client relations, and cross-functional coordination
• Work directly with the business owner in a high-trust, high-impact role
• Opportunity to grow into a full-time position as the business scales

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the Apply Now button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

Apply now. Start helping.