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Admin & Customer Support

JobTrade · Posted today

  • Gurugram, Haryana, India (On-site)
  • On-site
  • Full-time
  • 0-1 yrs

About the role

Company: Pulse Theory Private Limited We are looking for a motivated and responsible Customer Support & Administration Intern to assist with day-to-day administrative activities and customer communication. Responsibilities: Handle customer queries through calls, WhatsApp, email and other communication channels. Provide accurate and professional responses to customers.

  • Maintain customer records and follow-up details. Assist with general office administration and documentation. Update Excel/Google Sheets and internal records.
  • Coordinate with team members regarding customer issues and pending tasks. Follow up with customers when required. Help prepare basic reports and maintain organised files.
  • Support other day-to-day operational and administrative activities. Requirements: Good communication skills in Hindi and English . Basic knowledge of Excel / Google Sheets and MS Office .
  • Good organisational and time-management skills. Comfortable speaking with customers over the phone. Basic computer knowledge.
  • Freshers and students looking for practical work experience can apply. Positive attitude and willingness to learn. Job Type: Full-Time Internship Experience: Fresher / 0–1 year Internship Duration: 3–6 months

Skills

Administrative supportTime managementCommunication (Hindi, English)
Admin & Customer Support at JobTrade, Gurugram, Haryana, India (On-site) | Quark9